Tracepoint Intelligence | Engagement Approach

Engagement Approach

At Tracepoint Intelligence, clarity and structure matter. Every engagement begins with a documented understanding of the situation so the analysis is accurate, defensible, and aligned with your objectives.

To support HR leaders, People & Culture teams, and legal counsel efficiently — and to maintain investigative integrity — Tracepoint uses a written-first intake process.

This ensures:

• accuracy of information

• confidentiality and discretion

• efficient scoping

• reduced time burden

• a factual foundation before any discussion

Only when the facts indicate a conversation is beneficial do we schedule a focused call.

1. Written Intake & Context Clarification

Every matter begins with a short written intake outlining:

• type of issue or concern

• objectives

• relevant parties

• known facts or timeline elements

• urgency or deadlines

• desired deliverables

This step replaces initial exploratory calls and minimizes time demands for both parties. It ensures the engagement begins with clarity and documented context — consistent with investigative best practices.

Clients may submit intake information via email or a secure written summary.

2. Capabilities Alignment

Once I review your intake, I provide a tailored capabilities overview and initial recommendations based on the nature of your matter.

This step often resolves early questions HR teams or counsel may have about approach, scope, or fit — without requiring a call.

Most matters can be scoped entirely in writing.

3. Optional Focused Call (If Beneficial)

If a conversation will materially improve clarity or confirm next steps, I will suggest a targeted, 10–20 minute call to address only the relevant elements required to proceed.

Calls are never used for general exploration. They are used only when:

• legal nuances require clarification

• the matter is complex or sensitive

• timelines are unclear

• a file is imminent and requires alignment

This ensures calls are purposeful, efficient, and respectful of your time.

4. Scope Confirmation & Engagement

Once scope is defined, you will receive:

• a written outline of deliverables

• expected timelines

• format of insights or reports

• any required details or documentation from your team

This keeps expectations explicit and aligned before work begins.

5. Analysis, Intelligence-Gathering & Reporting

All investigative and intelligence work is completed in a structured, documented, and defensible manner. Deliverables may include:

• factual timelines

• digital evidence analysis

• OSINT intelligence reports

• behavioural pattern identification

• early warning indicators

• internal risk insights

• due diligence findings

• summary reports for HR or counsel

Reports are delivered digitally with optional review by email.

6. Confidentiality, Ethics & Professional Standards

Tracepoint operates with strict confidentiality, fairness, and analytical rigor. All work adheres to investigative best practices and is designed to support organizational integrity, legal positioning, and defensible decision-making.

Tracepoint is licensed and insured in Alberta and collaborates with trusted investigators across Canada and the United States for matters requiring local, in-person support as needed.