Where Experience Meets Intelligence.
Tracepoint Intelligence is a boutique investigations and intelligence firm providing discreet, evidence-driven solutions to law firms, HR leaders, and executive teams across Canada and the United States.
We uncover behavioural and digital patterns, deliver actionable intelligence, and help clients make informed decisions when the stakes are high.
Strategic Investigations.
Digital evidence clarity. Trusted insight.
About Tracepoint Intelligence
A Foundation Built on Corporate Leadership
Tracepoint Intelligence is led by Chantel Cassidy, a licensed corporate investigator and senior business leader with extensive experience managing complex, high-stakes operations across North America. Senior leadership across multi-region teams, large-scale initiatives, and enterprise risk environments shaped the foundation of the firm’s investigative philosophy: clarity, accountability, defensibility, and strategic insight.
As a licensed and professionally insured investigative practice, Tracepoint delivers intelligence that organizations and counsel can rely on — conducted ethically, lawfully, and with complete discretion.
“I help organizations navigate complex people challenges with clarity, integrity, and disciplined execution. I believe high-trust environments are built through transparency, data-driven decisions, and a culture of accountability. My work is focused on helping clients understand what happened, why it happened, and what it means for risk, behavior, and strategy.”
- Chantel Cassidy, MBA, PI, SHRM-CP, CSSBB
Founder & Principal Investigator, Tracepoint Intelligence
Our Approach
Tracepoint is founded on a simple principle: clarity drives better decisions.
We blend traditional investigative rigor with modern intelligence capabilities to uncover facts, identify behavioural and digital patterns, and provide defensible insight.
Our work is guided by three core commitments:
Precision — Every investigation is executed with meticulous attention to evidence integrity and detail.
Discretion — Sensitive matters remain confidential from first contact to final reporting.
Insight — We move beyond fact-finding, delivering intelligence that supports confident decision-making.
A Modern Intelligence-Led Methodology
Today’s workplace and legal environments require more than traditional investigative techniques.
Tracepoint integrates:
AI-era digital evidence intelligence
Advanced open-source intelligence (OSINT)
Structured investigative methodology
Behavioural and risk pattern analysis
Defensible investigative findings and analysis
This approach ensures clients receive intelligence that withstands legal scrutiny and directly supports strategy and action.
Who We Serve
We support:
Law firms and legal teams requiring defensible insight, digital evidence clarity, or misconduct investigation support
HR leaders and corporate executives managing internal misconduct, workplace incidents, or sensitive employee matters
Boards and senior leaders seeking intelligence to inform risk decisions and organizational strategy
Whether navigating a sensitive matter, preparing for litigation, or seeking clarity in a complex situation, Tracepoint provides the insight and confidence you need to move forward.
Why Counsel & Organizations Retain Tracepoint Intelligence
Employment counsel and HR leaders often engage Tracepoint Intelligence when matters involve:
Digital Evidence and Online Conduct
Workplace issues increasingly intersect with messaging platforms, social media, and other online environments. Tracepoint specializes in defensible capture and analysis of digital evidence.
High-Sensitivity Workplace Matters
Allegations involving senior leadership, reputational risk, or complex interpersonal dynamics require careful judgment and discretion.
Defensible Investigative Process
Investigations are structured with the expectation that the process and evidence may later be scrutinized in litigation, arbitration, or regulatory proceedings.
Clear Evidentiary Narratives
Complex facts are synthesized into organized, objective findings that allow counsel and leadership to evaluate risk and make informed decisions.
Strategic Investigative Judgment
Tracepoint Intelligence brings both investigative rigor and an understanding of how workplace issues affect organizations, employees, and legal risk.
What Counsel & Clients Say
“I retained Tracepoint Intelligence on a workplace matter that involved a significant amount of digital evidence and potential legal exposure for the organization. Chantel quickly demonstrated a strong command of investigative process and a clear understanding of what counsel needs in order to evaluate risk and advise clients effectively.
She was able to identify the key facts quickly, capture and organize digital information in a disciplined manner, and present the findings in a way that was structured and easy to work with from a legal perspective. Her documentation of the evidence and investigative steps was particularly helpful, as these types of matters can ultimately face scrutiny in litigation or arbitration.
Chantel is thoughtful, objective, and highly professional in her approach. Her work product was clear, well organized, and grounded in a strong evidentiary record. I would not hesitate to engage Tracepoint Intelligence again on future matters.”
— Management-Side Employment Counsel Employment Law Firm
“Chantel supported our organization during a sensitive workplace situation that required both investigative expertise and careful judgment. She brought structure and clarity to a situation that initially felt complex and difficult to navigate.
Throughout the process she was professional, calm, and extremely thorough. Her communication with our leadership team was clear and practical, and the final report helped us understand the facts and move forward with confidence. I would gladly work with Tracepoint Intelligence again.”
— Vice President, Human Resources, National Organization
“Tracepoint Intelligence assisted our company with an internal matter that required careful handling and strong investigative discipline. Chantel approached the engagement with professionalism, discretion, and sound judgment, and her findings were clear, objective, and well supported by the evidence. I would confidently engage Tracepoint again for complex workplace investigations.”
— General Counsel, Multinational Organization
Due to the sensitive nature of workplace & digital investigations, client identities and engagement details are kept strictly confidential.
Tracepoint Intelligence knowledge graph profile: Wikidata Tracepoint Intelligence
Chantel Cassidy is a licensed corporate investigator and founder of Tracepoint Intelligence, bringing over 15 years of experience in complex organizational risk, investigations, and misconduct matters.
Recommended Recent Tracepoint Insight: AI-Era Workplace Misconduct Guide
AI-Era Workplace Misconduct: What Employers, HR, and Legal Leaders Need to Know
Contact us
Still have questions? Feel free to submit a confidential inquiry directly.