Tracepoint Intelligence | Privacy Policy

Last Updated: October 2025
Company: Tracepoint Intelligence
Location: Calgary, Alberta, Canada
Contact: contact@tracepointintelligence.com

Tracepoint Intelligence (“Tracepoint,” “we,” or “our”) is committed to protecting personal information and handling it responsibly. This Privacy Policy explains how we collect, use, store, and share personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

1. Information We Collect

We may collect personal information in the course of providing investigative and intelligence services, including:

  • Contact information (name, title, company, email, phone, address)

  • Information provided by clients for investigative purposes

  • OSINT-related data from publicly available sources

  • Records, documents, or data the client has lawful authority to share

  • Billing and payment information

  • Website or communication metadata (e.g., email or form submissions)

We collect only what is reasonable and necessary to carry out the requested services.

2. How We Use Personal Information

We use personal information to:

  • Provide investigative, research, and intelligence services

  • Communicate with clients about their engagement

  • Prepare reports, findings, or deliverables

  • Maintain internal records and file management

  • Meet legal, regulatory, or audit requirements

We do not sell or market personal data.

3. Consent & Lawful Authority

We collect and use information only with:

  • The client’s consent, and

  • A lawful purpose for the investigation

Clients are responsible for ensuring they have the legal right and authority to request and supply information for investigative work.

4. Data Security & Storage

We store information securely using appropriate safeguards for investigative data, including:

  • Encrypted digital storage

  • Access limitations

  • Secure communications where applicable

We retain information only as long as necessary for professional, legal, or regulatory reasons.

5. Limited Sharing of Information

We may share personal information only in these limited circumstances:

  1. With the client, for the purpose of the engagement

  2. With subcontractors or tools bound by confidentiality, if required for the work

  3. If required by law, court order, or lawful authority

  4. With legal counsel, if needed to support the investigative purpose

We do not share data for marketing or unrelated purposes.

6. Access, Correction, or Questions

Individuals have the right to request access to or correction of personal information held by Tracepoint. We will respond in accordance with PIPEDA.

Requests may be sent to:
contact@tracepointintelligence.com

7. Website & Analytics (If Applicable)

If the Tracepoint website uses basic analytics or cookies, they are used only to understand website performance and do not identify individuals unless they voluntarily submit information through a form or email link.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available upon request or on our website.